Ep #6: Dealing with Difficult Clients


As your legal career progresses, direct contact with clients becomes a more substantial part of your practice. And that contact doesn’t always go smoothly. Clients have their own ideas about what they want done, when and how – and those ideas don’t always match up with what the law, or reality, allows.

This week on The Lawyer Stress Solution, we’re delving into the ins and outs of working with difficult clients. Join us as I talk about two different ways that difficult clients can cause stress, and share actionable tools and strategies to help you manage both your clients and your own brain better.

 

 

What You’ll Learn From this Episode:

  • The categories of difficult clients.
  • Two types of thoughts that stress you out about your clients.
  • Why we get upset when a client acts a certain way.
  • The importance of understanding that it’s not possible to change your clients’ behavior.
  • When a displeased client’s actions become a problem.
  • How you can become calmer and make fewer mistakes in your job.

Listen to the Full Episode:

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About the author

Kara Loewentheilis a former litigator, academic, and think tank director who now runs a boutique life coaching practice for lawyers. As a certified cognitive life coach, her coaching work focuses on teaching lawyers how to reduce stress, improve time management, balance their workload and personal lives, and create a sustainable and enjoyable legal practice. Before launching her coaching practice Ms. Loewentheil ran the Public Rights / Private Conscience Project at Columbia Law School, held academic fellowships at Yale and Columbia, and litigated in state and federal court. Ms. Loewentheil clerked on the United States Court of Appeals for the Fifth Circuit and is a cum laude graduate of Harvard Law School and Yale University.

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